Olay Pro-X & Sweetheart VoxBox

This Valentine's day I was wowed by Influenster when they confirmed I would be a recipient of their 2013 Sweetheart VoxBox. I did not expect to be selected for the program because just last month they sent me the Palmolive Fresh Infusions VoxBox.

* A note about the Fresh Infusions dish soap: While using the lime scented one you will almost definitely start craving a margarita. The bottle is stylish game changing design better for storage than other brands.  I'm not a big dish soap enthusiast, but I will purchase Palmolive Fresh Infusions next time I need some.

If you've been included in one of Influenster's shipments you know that the VoxBoxes take the country by storm, hitting the East-side first and rippling over the course of about a week towards those of us on the West Coast. When Influenster announces a shipment, I start searching "(Program) VoxBox" on YouTube. Within a few days, the mystery is solved! By the time any VoxBox crosses the border into Washington state, I've long known it's contents. 

I've been watching some East Coaster's unboxings and I'm honestly a little freaked out by how well Influenster targets program recipients. I know now that we are receiving an Olay Fresh Effects Powered Contour Cleansing System. But before I knew that, on February 20th, I went online and ordered an Olay Pro-X Advanced Cleansing System.

This gives me the opportunity to do a great video comparing the Olay Pro-X with the Fresh Effects System! Until that's posted in early March, catch up on the other face washing systems I've tried:

Clean & Clear Morning Burst Surge ($15):

Manual Face Brush ($1): 

Trip To Grandma's House + Haul Video

In more positive news, and touching on the subject of my grandma again:

I've finally been able to sit down and tell you all about the wonderful products I was given, purchased, and learned about during my time visiting with her.  I show you the lip gloss she thought was a nail polish, and tell her recipe for the perfect load of laundry. Check it out and let me know what you think.

Coty Inc / Rimmel Lasting Finish Pro Update

To follow up with you about my Rimmel Lasting Finish Pro ordeal, I did make contact with their parent company, Coty. I formally contacted them on March 28th, and then again on April 18th after not hearing back. I got an e-mail on April 19th that read:

Dear Hillary:

Thank you for telling us about your dissatisfaction. We're sorry to hear you've had this experience with our Rimmel Lasting Finish Pro Nail Polish in Hard Metal.

You do not need to return the product to us. If you should have another problem with a Coty product in the future, however, we will ask you to return it to us for evaluation.

We hope you enjoy the complimentary product you will be receiving within 10-12 business days and that future purchases of Coty brands meet your expectations.

So, I don't need to return the bad polish THIS time but if I have a problem in the future I will have to pay to ship them the product in order to prove that something is wrong with it before they will replace it. Mind you, I sent them a PICTURE of the undeniably defective brush.

I am awaiting the arrival of the above mentioned "complimentary product". I think what they meant to say was "replacement product". If there is not a complimentary product accompanying the replacement polish I will be offended. In fact, that will be the deciding factor on whether I continue to buy Coty products. Sound ridiculous? 
 

I have worked in customer service for almost ten years and have extensive training in handling customer complaints and turning all negative experiences into positive. If I am representing a business, I will do whatever I can to ensure the clientele are pleased. I have managed restaurants and served as the face of customer service in world-class facilities. I know that the cost of replacing a faulty product with a smile (especially something so cheap as a nail polish) is far less than the price of a lost customer. 

It is at the discretion of the customer service representative to take the number of complaints by any customer into consideration before granting a replacement product or service. In my training, you don't question a customer on their complaint unless they have been dissatisfied three or more times out of the ten most recent transactions. In that case the question should be, 'how can we get it right the first time?'

Coty/Rimmel has made me feel like the bad guy in a situation where I simply received a defective item. They could have replaced it from the get-go and I would have continued on filming my glowing review of their product. Instead, I have had this encounter with their customer service that has completely and utterly changed my opinion of an otherwise wonderful brand/nail polish. Now, inevitably, I will have to address this in my review. Worse than that, I will remember this every time I browse for polish.

I will update you about what I receive in the mail. 

Papa Rewards: 15 Bonus Points!

I found out tonight that Papa Johns put 15 extra rewards points in to all accounts! The points are free and can be used from April 12-17th. So that means either tonight or tomorrow before stores close you will need to redeem the points, otherwise they will disappear!

This passed Saturday we ordered a pizza and wings and at the time we had enough points for a free pizza, but we decided to pay full price and save the points for a rainy day. Come today, two days later and we find out that we got a  bonus 15 points added to our rewards account! Don't doubt me when I tell you my boyfriends expression was simply stunned as I told him we "had" to have pizza for dinner. That literally took no convincing whatsoever and he wasn't exactly concerned with why. 

Just wanted to post a picture of what we picked up tonight (still attempting to upload) and let people know they have 15 free points that will expire when stores close tomorrow night 4/17! 

Using the 15 bonus points plus ten we'd already banked, we got the pizza for free (pepperoni, pineapple, jalapeno) and ordered a side of bread sticks ($5.49). I tipped 1.50 at carry out bringing the total to just $7.00.

I don't think I'll make a video about this experience because I have already made so many about my positive interactions with Papa Johns. I think they have a genius marketing team and their promotions are on point. The in store employees, although largely uninvolved in the Rewards Points program, are very friendly and accommodating.

Previous Videos By Me About Papa Johns:

Point: Go order Papa Johns!! 

www.PapaJohns.com

This is not a sponsored post.
Contact: utubinit@gmail.com

Truvía® Natural Sweetener Product Review

Good Morning! 

This is the earliest that I've ever created/uploaded a video, and the earliest I've ever posted a blog. After getting my boyfriend out the door, I sat down to give Truvía® a try. 

If you are on a low carb diet or are cutting back on sugar, I would suggest trying Truvía. 

A 40-packet box retails for ~3.99.

Watch my review below:

I was sent this product in a VoxBox for consideration by Influenster; in partnership with www.truvia.com

Venus & Olay Razor

Tonight I took the most fabulous shower! I turned on my shower LED light and tried out my new Venus & Olay Razor for the first time. This razor came with two of the biggest moisturizing strips I've ever seen on a razor and promised that it's strips of petrolatum and glycerin would replace shaving cream.

I trustingly started with my underarms, moved on to legs and then lady parts and was not at all disappointed! If you are a subscriber to my Youtube channel you may know that I have suggested only using electric razors on your lady parts; I stand corrected. This was the first time I used the razor so it is yet to be seen how long the moisture strips last, but in new-condition I wouldn't have any reservations about using the Venus & Olay Razor for the bikini line. The Olay moisture strips and flexible head make you feel at ease about using a 5-blade razor on any body part.

I was sent the Venus & Olay Razor for consideration and review in the Love VoxBox by Influenster, in partnership with www.gillettevenus.com

Papa John's Superbowl Giveaway Not A Scam!

Showing you my FREE large pizza and 2-liter of Pepsi Max! Friends, including a Pizza Hut Restaurant General Manager, have chatted with glee to me about their free Papa John's pizzas.

The above video was made on Feb 7th after the first "scam" comment on my original video:

I continue to receive comments of that nature so, even though the video is nothing to be proud of, I want people to know that Papa John's did not rip anyone off. 

Not only do you have to have ordered from Papa John's before, but you have to have placed at least one of those orders online while signed in to your Rewards Points account.

There are always customers who don't meet all the requirements of a promotion, return policy, etc or just flat out lie to try and get free products; and who try to blame the business for it. This free pizza giveaway cost Papa John's a pretty penny; leaving no room for unverified claims of "the system screwed me over". 

Do you know how many Pizza Hut customers probably tried to pretend they had an account with Papa John's that just was 'lost'? 

Do you know how close to impossible it is for ALL records of your membership to be lost? 

If Papa John's customer service cannot prove you had a membership with them prior to the giveaway, then you should have a copy of your registration confirmation in your e-mail history. Papa John's is not responsible for keeping those records for you. 

Additionally: The in-store employees DO NOT have access to anything related to your Papa Rewards Points, so contact Papa John's via the e-mail address you registered on their site with. Until you have done that, don't call it a scam.

Hope everyone enjoyed this awesome promotion!  

( I am in no way affiliated with Papa John's)

Welcome to the SoTweetie Blog!

Welcome to my blog!

I'll be posting fleeting thoughts and posing questions to you all here as I slowly build up my Youtube channel. I find myself relying heavily on Youtuber reviews about products I want or need to buy, and watching reviews about products I can only dream of using. The reason I started the SoTweetie channel is because when I was researching laser hair removal and looked for reviews on Youtube, I came up empty handed. Since I had already purchased a series of treatments, I thought that the lack of video reviews on the subject meant it was time for me to contribute to the Youtube community.

Lo and behold, 25% of my viewers have come to see the video that started it all.



My first shoutout from a fellow Youtuber came from Sparklymarmalade, in her review about her own laser hair removal experience.



I love to find people like her that keep Youtube vibrant by creating unique and entertaining videos.

A lot of times when I sit down and film a video it is because I want to discuss something that, to me, is a significant purchase. If you have anything you'd like me to discuss in a video, feel free to contact me in the comment section below or on my Youtube channel. I think following my organic interests is very important so you may not always be excited about the topics I post on, but you can rest assured that I am!

I will use this blog to link videos of mine and ones that I find interesting, amusing, or noteworthy.

Talk to you all soon!
SoTweetie
utubinit@gmail.com